Privacy Policy

1. Introduction

This Privacy Policy describes how Alpina Investments ("we", "us", or "our") collects, uses, discloses, and protects information in connection with our website, risk-profiling tools, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy.

We aim to collect only the information reasonably necessary to operate our Services, communicate with you, and improve the quality of our risk-alignment methodology.

2. Information We Collect

Depending on how you interact with Alpina Investments, we may collect the following categories of information:

• Contact information — such as your name, email address, and phone number, provided when you fill out a form or contact us directly.
• Profile and preference data — such as risk tolerance answers, investment goals, and time horizon inputs submitted through our onboarding or risk-questionnaire tools.
• Technical and usage data — such as IP address, browser type, device information, pages visited, and interaction timestamps, collected automatically through standard web logging and cookies.
• Communications — records of correspondence you send us, including support inquiries and feedback.

3. How We Use Information

We use the information we collect for purposes that include:

• Operating, maintaining, and improving the Services and their underlying risk-assessment logic.
• Responding to inquiries, support requests, and other communications you initiate.
• Personalizing content, such as risk-profile summaries generated from information you provide.
• Monitoring usage patterns to detect, prevent, and address technical issues or misuse.
• Complying with applicable legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we generally rely on one or more of the following: your consent, the necessity of processing to provide the Services you request, our legitimate interests in operating and improving Alpina Investments, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

5. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to remember preferences, understand how visitors use the Services, and support basic functionality. You can typically control or disable cookies through your browser settings; however, doing so may limit certain features of the Services.

6. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers — third parties that support our operations, such as hosting, analytics, or communication tools, under confidentiality and data-processing obligations.
• Legal and compliance — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality arrangements.
• With your direction — where you explicitly request or consent to a specific disclosure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including satisfying any legal, accounting, or reporting obligations. Retention periods may vary depending on the type of information and the context in which it was collected.

8. Data Security

We apply reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of any information you provide.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability. To exercise any applicable rights, please contact us using the details provided on our Contact page. We will respond in accordance with applicable law.

10. International Data Transfers

If information is transferred across borders in connection with the Services, we will take steps intended to ensure that such transfers comply with applicable data protection requirements, including the use of appropriate contractual safeguards where required.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our Services may contain links to third-party websites or resources. This Privacy Policy does not apply to those third parties, and we encourage you to review their respective privacy practices before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will indicate the date of the most recent revision at the top of this page. Continued use of the Services after any update constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out via the details on our Contact page.